jiliive Privacy Policy

1 What Information We Collect

We may collect the following types of information during registration and use of the jiliive platform:

• Identity Information: Your full name, date of birth, and information related to your national ID card or passport (for age verification purposes).
• Contact Information: Email address and mobile number.
• Financial Information: Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer.
• Account Information: Username, password (encrypted), account activity, and transaction history.
• Technical Information: IP address, browser type, device information, cookie data, and site usage logs.
• Communication Records: Records of what you write to us via live chat or email.

2 How We Collect Information

jiliive collects your information in the following ways:

• Directly Provided Information: Information you provide by filling in registration forms, deposit requests, withdrawal requests, and through support channels.
• Automatic Collection: Technical information is collected automatically through cookies, web beacons, and site server logs.
• From Third Parties: Transaction-related information may be received from payment processors such as bKash and Nagad.
• Identity Verification Services: Trusted third parties may be used to verify your identity and age.

3 Purpose of Using Your Information

The purposes for which we use your information are detailed below:

• Account Management: To create, verify, and maintain your jiliive account.
• Service Delivery: To manage gaming features, betting services, bonuses, and promotions.
• Financial Transactions: To process your deposit and withdrawal requests.
• Customer Support: To resolve your questions and complaints.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To improve the quality of our services and enhance the user experience.
• Communication: To inform you of important updates, security alerts, and relevant promotional information.

4 Data Storage and Security

jiliive applies industry-standard technical and organizational measures to keep your information secure:

• SSL Encryption: All data transmission on our platform is encrypted using SSL (Secure Socket Layer) technology.
• Data Encryption: Stored sensitive data, especially passwords and financial information, is kept in encrypted format.
• Access Control: Only authorized personnel can access your information, and only for specific necessary purposes.
• Regular Audits: Our security measures are regularly reviewed and updated.
• Retention Period: Your information is retained for as long as it is needed or as required by legal obligations.

5 When We Disclose Your Information

jiliive does not generally share your personal information with third parties. However, information may be disclosed in the following circumstances:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank.
• Identity Verification Services: Trusted service providers to confirm age and identity.
• Legal Obligations: To comply with court orders, government directives, or legal requirements.
• Fraud Prevention: With relevant authorities to prevent fraud or illegal activity.
• Business Transfer: In the case of a company merger or acquisition, relevant information may be transferred to the new entity.

Outside of the above circumstances, we never sell, rent, or distribute your information for commercial purposes.

6 Cookie Policy

The jiliive.cam website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of our website.

• Essential Cookies: Required to maintain login sessions and ensure core functionality.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To collect site usage statistics — these do not contain personal identifiers.
• Security Cookies: To prevent fraud and unauthorized access.

You can control cookies by changing your browser settings. However, disabling cookies may limit some features of our site.

7 Your Rights

As a user of our platform, you have the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correction: You may request correction of any inaccurate or incomplete information.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Data Portability: You may request your information in a structured format.
• Right to Opt Out of Marketing: You may stop receiving promotional emails or messages at any time.

To exercise these rights, please contact our support team.

8 Protection of Minors' Information

jiliive is only for individuals aged 21 or older. We do not intentionally collect any information from minors.

Age is verified during the registration process. If we believe a user is under 21, their account will be suspended immediately and any collected information will be deleted.

9 Third-Party Websites and Services

Our platform may contain links to third-party websites. Once you leave jiliive.cam for an external site, that site's own privacy policy will apply and this policy will no longer apply.

Payment partners such as bKash, Nagad, Rocket, and Upay have their own privacy policies. Their policies will apply when you use their services.

10 Data Retention Period

We retain your personal information in accordance with the following policy:

• While Your Account Is Active: All information is retained until the account is closed.
• After Account Closure: Information required to meet legal obligations is kept for the specified period.
• Transaction Records: Financial transaction records are retained in accordance with applicable financial regulations in Bangladesh.
• Marketing Data: Use of your information for marketing purposes stops after you opt out.

11 Responsible Gaming and Data Protection

jiliive believes in responsible gaming. We may monitor your gaming behavior to identify signs of addiction risk. This information is used solely for the purpose of providing support to you.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Policy Changes and Updates

This privacy policy may change from time to time. If there are significant changes, we will notify you by email or via a notice on the platform.

Continued use of the platform after changes have been made will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.

The "Last Updated" date in this policy always indicates the date of the most recent change.